Edition Collector.fr

Jack a écrit:Ca m'inquiète ce silence par rapport à la suite des figurines Tomb Raider :/

Hello All.
A post here in the Collective was recently removed by its author in which they (rightly) expressed their frustration with the delay in the delivery of their Raziel statue in the EU. This was followed up with similar comments from Community members expressing their frustrations too with the delivery delays of the Femshep statue.
As the original post has been taken down by its author, we thought it best to post a summary of our reply setting out the cause of the delay (again), steps being taken to overcome the delay and options available to effected Community members:
We too are frustrated with the delays in the delivery of the container with Raziel, Femshep, etc. which is in a bonded warehouse/Customs area waiting for Customs to release it into the EU. We are in regular contact with our EU warehouse trying everything we reasonably can to have the container released so that we can send your orders to you - this includes providing the Customs Dept. with every and any piece of information requested by them as soon as it is requested.
Each day the container is in the bonded warehouse/Customs area we have to pay significant fees and charges (i.e. a lot of $$$). Yes, we too want the container released a.s.a.p. because with each day that passes it adds to the delay in delivering Community members orders, which causes further displeasure to those effected (and each day we continue to lose more and more $$$ in Customs fees and charges).
As mentioned in several posts here in the Collective, as soon as there is any news/any update - we'll post it here in the Collective.
As we don't want the Collective to become a forum for disappointed Community members to express their frustrations with the delivery delays, we are offering full refunds to all those Community members effected -- simply send us a ticket from the Help Desk in your account or e-mail the Customer Service team (customerservice@gamingheads.com) requesting a cancellation and refund of your order and we'll promptly cancel your order and process your refund.
Once again, we apologize for the delay and any inconvenience caused.

shady77 a écrit:pareil j'ai beaucoup hésite et j'hésite encore plus maintenant avec la photo de stefdav... d'autant qu'elle est dispo en stock là

shady77 a écrit:WOW super classe !
je pris pour qu'il nous propose un buste de Lara un jour